Knowledge Base

Find out what to do if there are problems with a UPS shipment in transit, how Western Bid's free UPS monitoring works, where to view open cases, and how to respond quickly to delays, returns, or address errors.

Learn how to use the parcel label printing service at Western Bid, what data to write on the box if you don’t have a printer, how to process a shipment in the dashboard, and what restrictions apply to this service.

Learn how to import orders from eBay into the Western Bid Personal Cabinet, pull transactions from Managed Payments, avoid manual data transfer, and quickly fulfill deliveries for a large number of orders during the selected period.

Find out how to stop, return, or change the address of a shipped package with Western Bid, when cancellation is available for Consolidation Plus, why UPS Express does not support interception, and how to correctly submit a request via your account.

Learn how to cancel a label in Western Bid: where to find the waybill in your account, what are the timeframes for UPS, FedEx, USPS, and consolidators, and when funds are returned to your account after canceling an unused shipment.

The "My Employees" feature in Western Bid allows granting employees restricted access to the Personal Cabinet: creating shipments, handling shipments, and delegating operational tasks without access to the balance and the withdrawal of funds.

Learn how to sign up for Lavky using a Western Bid account: verify your email, create a free store, fill out your profile in English, and prepare for your first product listings. A simple guide for beginners who want to start selling without their own website.

Learn how to list a product on Lavky: create a listing, fill in the title, description, price, categories, shipping methods, and add photos. A simple guide for Western Bid sellers who want to quickly start selling on the marketplace without extra setup.

Learn how products on Lavky get organic traffic in Google Search: SEO optimization, keywords, indexing, Google Shopping, and Schema.org microdata. A practical guide for sellers who want to increase views and sales without a separate website.

Learn how to add additional stores on Lavky under one Western Bid account: creating up to 12 storefronts, completing the profile, switching between stores, and setting up individual brands. A practical guide for sellers who scale online sales.