Yes. You can fund your deposit in your Western Bid personal account directly from your Payoneer account. The received funds can be used to pay for shipping services, storage at the fulfillment center, supplier invoices, advertising agent invoices, as well as your orders on marketplaces or online stores. The remaining balance can also be settled using a method convenient for you.

You can work with Western Bid in different formats, depending on what you sell, which markets you target, your sales volume, and how you plan to receive funds. If you are already registered as a Sole Proprietor or a legal entity, you can add the relevant payment details for settlements. For businesses in Ukraine, Western Bid supports settlements to business accounts, including Sole Proprietor accounts, LLCs, and other legal entities.

Western Bid delivers packages from Ukraine to more than 100 countries worldwide, including the US, Canada, Europe, and other global destinations. Since shipping conditions can vary, it is best to verify availability for specific countries—such as the UAE, Israel, the UK, or Australia—directly through your dashboard when creating a shipment or by contacting our support team.

Western Bid offers several logistics solutions for international sellers: shipping from Ukraine, fulfillment in the USA, a warehouse in Miami, return processing, and other services for working with goods abroad. If you need to ship a product from Poland, the USA, or another country, it is best to check the route with support — availability depends on the country, product type, warehouse, and selected shipping carrier.

The ideal shipping method depends on your destination country, package weight, dimensions, urgency, and budget. For time-sensitive orders, express shipping ensures the fastest delivery, while consolidations and economy methods offer more budget-friendly alternatives. Western Bid allows you to easily compare various shipping options so you can choose the best fit for each specific order.

The shipping cost depends on the destination country, weight, parcel dimensions, selected shipping method, and product type. You can always check the current shipping cost yourself in the shipping calculator by entering the dimensions, weight, and destination country of the parcel. The calculator is available on the Western Bid website at westernbid.com/shipping-calculator, as well as in the relevant section of your personal account.

If you are not in Kyiv, you can create a domestic shipment in Ukraine to our consolidation center in Kyiv directly in your Western Bid personal account. After creating the shipment, you can send one or several parcels from any Nova Poshta branch.

Yes. Western Bid has its own parcel tracking website — track.westparcel.com. You can check the shipment status yourself or provide the link and tracking number to your customer so they can see where their order is. Tracking is available for UPS, FedEx, DPD, Consolidation Plus, Direct, and other shipping methods.

First, check the shipment status using the tracking number. If the status is unclear, delivery is delayed, there is an address issue, or the buyer has not received the order, contact Western Bid support and provide the parcel number. The managers will help check the situation and advise you on the next steps.

Yes. Western Bid can accept product returns from buyers at its warehouse in the USA, as well as at its warehouse in Poland. This is convenient for sellers working with international customers who need a clear return address, want to avoid losing goods after a customer return, and may want to reuse the product for resale or further processing.

Yes. Western Bid offers robust fulfillment and warehousing solutions, with strategic facilities in the US and Poland. By storing your inventory closer to your global buyers, you can accelerate order processing, drastically reduce shipping times, and elevate the overall customer experience—all without the hassle and expense of establishing your own facility abroad.