To always know the current status of your shipment, we have created our own parcel tracking site – track.westernbid.com.
You can either track your parcel yourself, or provide a link to this site and the tracking number to your customer so that they can see exactly where their order is.
Further details on the different types of delivery can be found at the following links:
– UPS Express and UPS Ground Delivery
– About FedEx delivery
– Nova Poshta delivery
– Delivery to Europe from Ukraine via DPD
– Consolidation Plus Delivery
– Consolidation Direct Delivery
Also useful links for working with your shipments:
– Delivery cost calculator
– Parcel packing rules
– Attachments for shipment
– How to cancel a label yourself?
– Delivery in KeyCRM via Western Bid
The main advantage of our service is that the first status your parcel receives is acceptance at our Kyiv warehouse, and the status when the parcel leaves the warehouse. Also, on our tracking site you can see the full path of the consolidated shipment.
Tracking works for shipments: UPS, FedEx, DPD, Nova Global, Nova Poshta international delivery, Consolidation Plus and Direct.
To check the status of your shipment, simply copy the tracking number into the “Tracking number” field and click the “Track” button.
According to our statistics, in international shipping, on average 1% of parcels may encounter delivery problems. Also, if you have taken out insurance for your shipment (the insurance cost is 1% of the value of the goods), then in case of confirmed loss, you will be compensated for the full value of the shipment.
Remember that you should always track your shipment to be able to respond to delays as quickly as possible and notify the buyer. This will help avoid complaints from the customer.
