Author

Катерина Романенко

Консультантка з міжнародної торгівлі та доставки для e-commerce, власниця магазину на Etsy. Організаторка, співведуча, кураторка курсів для продавців на Etsy, Ebay, Shopify від Академії продажів Western Bid, які пройшли 1000 + учасників. Керівник маркетингового відділу компанії Western Bid.

AUTHOR'S PUBLICATIONS

Is it possible to return or delay a dispatched package?

Find out how to stop, return, or change the address of a shipped package with Western Bid, when cancellation is available for Consolidation Plus, why UPS Express does not support interception, and how to correctly submit a request via your account.

How to verify a customer’s address from the USA

Learn how to verify a customer’s address in the United States via USPS before shipping the package, to avoid errors, returns, and delivery delays, correctly format the address for Consolidation Plus and Direct, and reduce the risk of problems.

How to cancel a label yourself

Learn how to cancel a label in Western Bid: where to find the waybill in your account, what are the timeframes for UPS, FedEx, USPS, and consolidators, and when funds are returned to your account after canceling an unused shipment.

Function “My Employees”

The “My Employees” feature in Western Bid allows granting employees restricted access to the Personal Cabinet: creating shipments, handling shipments, and delegating operational tasks without access to the balance and the withdrawal of funds.

Reasons for parcel returns by postal services

Find out why international shipments are returned to the sender, how Western Bid handles returns at the warehouse in the USA, how long free storage lasts, and what actions are available: reshipment, paid storage, or disposal of the item.

Shipping several items to a single address

Find out whether you can ship multiple sold items in a single shipment to one address, in which cases this is allowed, how to merge a buyer’s lots, and when you can change the quantity of units of the product.

To which countries is express delivery available?

Find out which countries offer express delivery from Ukraine via Western Bid, which destinations are included in the 100+ countries list worldwide, and in which countries shipping is temporarily or permanently unavailable.

How to create a return label yourself?

Find out how to independently create a return label for returning goods from the USA, print the label, arrange delivery to the Western Bid warehouse in Miami, and correctly add the NP Shopping number for identification.

Western Bid Authors

Design ohne Titel (17)

Maria Kaganovich

Expert in marketing and brand strategy

173 articles

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Oleksandr Radich

Representative of Western Bid in Ukraine

271 articles

Design ohne Titel (15)

Victoria Zhidok

E-commerce and international shipping expert

119 articles

doroshenko_andriy

Andrii Doroshenko

Executive Director of Western Bid Ukraine

104 articles

Design ohne Titel (13)

Romanenko Kateryna

Head of the Marketing Department

156 articles

Design ohne Titel (12)

Mikhail Berman

Chief Executive Officer of Western Bid

172 articles