Knowledge Base

Learn how to use the parcel label printing service at Western Bid, what data to write on the box if you don’t have a printer, how to process a shipment in the dashboard, and what restrictions apply to this service.

Learn how to correctly send parcels to US military addresses APO/FPO, how to fill out the address, which delivery services are allowed, why delivery times are longer, and how to avoid mistakes, returns and delays during international shipping.

Learn the packaging rules for parcels for Western Bid, FedEx, UPS, DPD, and consolidations: which packaging you can use, how to avoid manual handling, fines and delivery delays, and how to properly prepare shipments for automatic sorting.

Gemological and cultural expertise for international shipments: who needs it, for which goods, what documents should be added to the parcel, and what restrictions apply to art, jewelry, stones, metals, and collectible items.

Find out why international shipments are returned to the sender, how Western Bid handles returns at the warehouse in the USA, how long free storage lasts, and what actions are available: reshipment, paid storage, or disposal of the item.

Find out how Western Bid's returns warehouse operates in the USA: receiving shipments in Miami, identity verification via your account, free storage for 30 days, a photo of the returned item, and the option to resell without returning to Ukraine.

Find out whether you can ship multiple sold items in a single shipment to one address, in which cases this is allowed, how to merge a buyer's lots, and when you can change the quantity of units of the product.

Find out how to independently create a return label for returning goods from the USA, print the label, arrange delivery to the Western Bid warehouse in Miami, and correctly add the NP Shopping number for identification.

Find out how returns to Western Bid's warehouse in the United States work, the processing times, how long free storage lasts, and the rates that apply to receiving, dispatch, paid storage, and returns to Ukraine.

Learn how Direct Consolidation shipping works at Western Bid, how to consolidate parcels into a single shipment, ship them via the Miami warehouse, reduce shipping costs, and account for weight, duties, and packaging.