12 tips for working with fulfillment

Fulfillment and international logistics
May 3, 2024
6 Minutes

Content

Brief Overview

Working with fulfillment becomes effective when the seller manages not only the warehouse but the entire operational system: labeling, packaging, staffing, delivery, returns, and analytics.

This article gathers 12 practical tips that help to better organize work with a fulfillment center, reduce costs, avoid common mistakes, and prepare the business for scaling.

Who This Article Is For

  • For online sellers who are already working with fulfillment or are just planning to switch.
  • For eCommerce business teams responsible for packaging, shipping, and logistics.
  • For sellers who need to scale sales without losing control over processes.

The essence of the article

Main idea: fulfillment works best not when you simply hand over the product to the warehouse, but when you systematically manage labeling, packaging, helpers, delivery, seasonality, returns, and sales data.

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What Really Improves Working with Fulfillment

Direction What the article recommends Practical benefit
Labeling Use barcodes everywhere Better inventory management and less confusion
Packing Choose the right box sizes and materials Lower estimated weight and reduced shipping costs
Team Don’t do everything yourself, delegate access Faster process scaling
Logistics Select the shipping method according to the type of product Better balance of speed and cost
Returns and seasonality Plan returns and delays in advance Less operational losses
Analytics Continuously analyze sales and improvements Stronger decisions for business growth

How to Work More Effectively with Fulfillment: A Short Checklist

  1. Using barcodes. In our fulfillment center we use barcodes everywhere, and when processing goods, you receive ready-made barcodes for labeling. However, we also recommend using barcodes during your sales organization to improve inventory management not only in the fulfillment center but also at your warehouse or production facility.
  2. Cost savings on packaging. We provide a variety of box sizes, but you can also order packaging yourself. Properly selected packaging not only protects the product but also reduces the calculated weight of the parcel. Sometimes 1 centimeter can save 1 dollar.
  3. Don’t try to do everything yourself. Engaging helpers will significantly speed up work with the fulfillment center. Our system allows you to add assistants to your account with different levels of access. Invest in staff training, and you will be able to scale much more successfully.
  4. Optimize resources. If you order goods from one place and packaging from another, try to order the same amount. We have to dispose of hundreds of various-sized boxes each month because, as a rule, packaging does not wait for the next batch of goods due to storage costs.
  5. Simplify all processes. Use Google Sheets, as they are less likely to be lost due to computer crashes. Our experience shows that it is best to store any data online.
  6. The fulfillment center in the USA can ship to any country. Sometimes, this is much faster and cheaper than shipping from your country, even if geographically you are closer to the customer. Check the geography and shipping costs worldwide on our calculator.
  7. When ordering products from a third-party manufacturer try to discuss the possibility of changes to the order. For example, during sales, it may turn out that products with rounded corners sell better than products with straight edges — some suppliers can change product parameters after placing an order.
  8. Evaluate the product in terms of its delivery. Even if the supplier can pack a hundred glass vases into one cardboard box, it’s better not to do this.
  9. Determine the optimal shipping method for each type of product in fulfillment. Different weight categories often require different delivery methods.
  10. Forecast demand and delivery times of products depending on the season. A common mistake is ordering gift-category products just before the holidays. Any fulfillment center operates with delays before the New Year, so include this point in your delivery calculations.
  11. Plan in advance what to do with returns (and they will definitely happen). Calculate fulfillment services for returns acceptance and storage costs.
  12. Continuously analyze sales. Allocate time to develop and implement improvements based on sales data. Constantly seeking optimal solutions is the key to success in online sales. You cannot stand still, or someone will copy your product, trends will change, new sales channels will appear, and you will fall behind.

Key takeaway

In fulfillment work, the winner is not the one who simply handed over the goods to the warehouse, but the one who systematically manages packaging, delivery, returns, data, and process improvements.

Frequently Asked Questions

Why are barcodes important when working with fulfillment?

The author highly recommends using barcodes not only in the fulfillment center but also on your own warehouse or production. This improves inventory management and reduces operational chaos.

The article emphasizes that properly selected packaging not only protects the product but also reduces the calculated weight of the parcel. Even a small difference in box size can affect the shipping cost.

No, the author explicitly advises against trying to do everything on your own. Delegating and training assistants help to scale work faster and manage operations better.

Yes. The article specifically states that a fulfillment center in the USA can sometimes ship faster and cheaper to different countries, even if the seller is geographically closer to the buyer.

The author emphasizes that returns will definitely happen, so they need to be planned in advance: assess the cost of accepting returns and storage expenses at the fulfillment center.

What to do next

If you’re already working with a fulfillment center or just planning to switch, the next step is to check packaging, supply logic, returns, shipping methods, and sales analytics.

Contact the Western Bid team if you need help with fulfillment, international shipping, returns, or operational process optimization.

Засновник, власник і генеральний директор Western Bid, провідної платформи в галузі e-commerce в Україні з 2001 року.

✓ For online sellers who are already working with fulfillment or are planning to switch soon.

✓ For eCommerce business teams responsible for packaging, delivery, and logistics.

✓ For sellers who need to scale sales without losing control over the processes.

✓ практичні рекомендації по запуску доставки

Learn about the 5 main barriers — based on 25 years of Western Bid’s experience in working with international e-commerce.



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