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Find out what to do if there are problems with a UPS shipment in transit, how Western Bid’s free UPS monitoring works, where to view open cases, and how to respond quickly to delays, returns, or address errors.
Learn how to use the parcel label printing service at Western Bid, what data to write on the box if you don’t have a printer, how to process a shipment in the dashboard, and what restrictions apply to this service.
Learn how to import orders from eBay into the Western Bid Personal Cabinet, pull transactions from Managed Payments, avoid manual data transfer, and quickly fulfill deliveries for a large number of orders during the selected period.
Find out which goods require an export permit from Ukraine, when certificates, expert assessments or other documents are required, which categories are prohibited from being sent via Western Bid, and how to avoid blocking, fines and problems at customs.
Learn how to correctly send parcels to US military addresses APO/FPO, how to fill out the address, which delivery services are allowed, why delivery times are longer, and how to avoid mistakes, returns and delays during international shipping.
Learn the packaging rules for parcels for Western Bid, FedEx, UPS, DPD, and consolidations: which packaging you can use, how to avoid manual handling, fines and delivery delays, and how to properly prepare shipments for automatic sorting.
Learn how to correctly specify the customs code for goods for international shipments: TN ZED, HS code, rules for the EU, IOSS, and Western Bid requirements. A practical guide for sellers to avoid delays at customs and mistakes in documentation.
Learn what an IOSS number is for shipping to the EU, where to find the tax code on Etsy or eBay, how to correctly enter it in Western Bid, and how to avoid double VAT charges at customs.
Customs charges for international shipping: how duties, VAT, and customs thresholds work, who pays import taxes, what disclaimer to include in the listing, and how to prepare shipments to the United Kingdom without mistakes.
Find out how returns to Western Bid’s warehouse in the United States work, the processing times, how long free storage lasts, and the rates that apply to receiving, dispatch, paid storage, and returns to Ukraine.
