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Learn what to do if a buyer has breached your selling terms, opened a dispute, demands a refund or partial refund, and how to act under the marketplace rules and Western Bid to minimize losses and protect your account.
Find out why you should send a letter to a German customer about customs, which documents are needed to receive a parcel, which VAT and duty thresholds apply in Germany, and how to avoid complaints, refunds, and unclaimed shipments.
Find out what to do if there are problems with a UPS shipment in transit, how Western Bid’s free UPS monitoring works, where to view open cases, and how to respond quickly to delays, returns, or address errors.
Find out whether Western Bid works with dropshippers, why traditional drop shipping via Amazon and Chinese platforms is considered risky, what issues arise with PayPal, shipping, and counterfeit goods, and when an exception for Shopify stores is possible.
Learn how to use the parcel label printing service at Western Bid, what data to write on the box if you don’t have a printer, how to process a shipment in the dashboard, and what restrictions apply to this service.
Learn how to import orders from eBay into the Western Bid Personal Cabinet, pull transactions from Managed Payments, avoid manual data transfer, and quickly fulfill deliveries for a large number of orders during the selected period.
Find out how to connect the Finmap integration with Western Bid, how to obtain an API key, automatically transfer revenues from your Personal Account to Finmap, avoid manual entry of payments, and analyse your business’s financial results across all sales more quickly.
Find out which goods require an export permit from Ukraine, when certificates, expert assessments or other documents are required, which categories are prohibited from being sent via Western Bid, and how to avoid blocking, fines and problems at customs.
Learn how to correctly send parcels to US military addresses APO/FPO, how to fill out the address, which delivery services are allowed, why delivery times are longer, and how to avoid mistakes, returns and delays during international shipping.
Learn the packaging rules for parcels for Western Bid, FedEx, UPS, DPD, and consolidations: which packaging you can use, how to avoid manual handling, fines and delivery delays, and how to properly prepare shipments for automatic sorting.
