{"id":16833,"date":"2026-02-26T11:44:34","date_gmt":"2026-02-26T11:44:34","guid":{"rendered":"https:\/\/westernbid.com\/%d0%b1%d0%b5%d0%b7-%d0%ba%d0%b0%d1%82%d0%b5%d0%b3%d0%be%d1%80%d1%96%d1%97\/i-log-into-lavky-but-i-dont-see-my-lots-what-is-the-reason\/"},"modified":"2026-08-16T03:37:57","modified_gmt":"2026-08-16T03:37:57","slug":"i-do-not-see-my-lots","status":"publish","type":"post","link":"https:\/\/westernbid.com\/en\/knowledge-base\/i-do-not-see-my-lots\/","title":{"rendered":"I visit LAVKY, but I can’t see my listings. What’s the reason?"},"content":{"rendered":"\t\t
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In this article you will learn how to resolve the most common problem, namely why, when you log in to your store on the Lavky marketplace, you do not see your product.\u200d<\/p>

Also a list of useful links related to our free Lavky marketplace:<\/p>

–\u00a0How to register at the Lavky marketplace?<\/a><\/p>

–\u00a0How to add additional stores to your Lavky account?<\/a><\/p>

–\u00a0How to import items from EBAY to Lavky?<\/a><\/p>

–\u00a0How to import items from ETSY to Lavky?<\/a><\/p>

–\u00a0How to add multiple shipping methods on Lavky?<\/a><\/p>

–\u00a0Lavky products in Google search<\/a><\/p>

–\u00a0How to publish a digital product on Lavky?<\/a><\/p>

–\u00a0How to create discounts on Lavky.com<\/a><\/p>

–\u00a0Using Lavky instead of a direct payment link?<\/a><\/p>

–\u00a0When and how are payments from Lavky credited?<\/a><\/p>

–\u00a0How to list a product on the Lavky marketplace?<\/a><\/p>\u200dIf you accessed LAVKY from the Western\u00a0Bid Personal Account and did not see your lots or payments, this means there is an error in integrating your account with LAVKY, and another Lavky.com account was created for you. This happened because you changed your email address in the Western\u00a0Bid registration data or on the Lavky site.<\/p>

\u200dThe integration will be restored when your email address in the Western\u00a0Bid registration data matches the email address specified in the Lavky registration data.<\/p>

\u200dYou can change the email address in the Western\u00a0Bid registration data in the top-right corner of the Personal Account menu. Enter your email address in the ‘My profile’ section. On LAVKY, in the top-right corner, by clicking the user icon, from the dropdown select ‘Edit user profile’ and enter the address in the field for the user account information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Frequently Asked Questions about the Unavailability of Lots on Lavky<\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Why can't I see my lots on Lavky when I log in via Western\u00a0Bid?<\/h3> <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The most common reason \u2014 different email addresses in the registration data for Western\u00a0Bid and in your Lavky.com account. In that case, the system creates for you a separate Lavky account, where your existing listings are not present.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What will happen if I change my e-mail on Western\u00a0Bid or on Lavky?<\/h3> <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you change the e-mail in only one of the services, the integration breaks, and the new address is treated as a different user. This can lead to the creation of a new ’empty’ account on Lavky.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How to correctly change your email so you don't lose the lots?<\/h3> <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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First, choose one primary email address and set it identically in both your Western\u00a0Bid Personal Cabinet and in your Lavky profile in the “Edit user profile” section.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What should I do if, after changing the e-mail, the lots still do not appear?<\/h3> <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Check that the addresses saved in both profiles are correct and try to log in to Lavky again, specifically from your Western\u00a0Bid Personal Account. If the problem persists, contact customer support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Find out why you don’t see your lots on LAVKY, how the problem is related to the Western\u00a0Bid account integration, why a duplicated profile occurs, and how to correctly synchronize the email in two systems.<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_title":"I can't see my listings on LAVKY: what's the reason %%sep%% %%sitename%%","_yoast_wpseo_metadesc":"Find out why your bids or payments are not showing on LAVKY, how this is related to changing your email address, and how to correctly synchronize your email address in Western Bid and LAVKY.","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"disabled","header-main-stick-meta":"disabled","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[89],"tags":[84,86],"class_list":["post-16833","post","type-post","status-publish","format-standard","hentry","category-knowledge-base","tag-marketplaces","tag-wbaccount"],"acf":[],"yoast_head":"\nI can't see my listings on LAVKY: what's the reason - 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