{"id":15585,"date":"2026-02-20T16:21:31","date_gmt":"2026-02-20T16:21:31","guid":{"rendered":"https:\/\/westernbid.com\/%d0%b1%d0%b5%d0%b7-%d0%ba%d0%b0%d1%82%d0%b5%d0%b3%d0%be%d1%80%d1%96%d1%97\/how-to-import-orders-from-etsy-into-the-western-bid-account\/"},"modified":"2026-07-13T07:06:09","modified_gmt":"2026-07-13T07:06:09","slug":"import-etsy-orders","status":"publish","type":"post","link":"https:\/\/westernbid.com\/en\/knowledge-base\/import-etsy-orders\/","title":{"rendered":"How to import orders from Etsy (CSV and Etsy shop authorization) into your Western Bid account"},"content":{"rendered":"\t\t
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If your Etsy shop uses the Etsy Payments payment system, orders will automatically appear in your dashboard only if you have authorized the shop in the Western Bid system.<\/p>\n<\/blockquote>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Etsy Shop Authorization in Western Bid<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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This type of integration will help you synchronize orders from the Etsy store with your Western Bid account in just a few clicks. Synchronized orders will appear as an external product in your account, from which you can create a shipment using your preferred method, namely:\u200d<\/p>

–\u00a0UPS<\/a>
–\u00a0<\/span>FedEx<\/a>
–\u00a0<\/span>N<\/span>ova Global<\/a>
– Nova Poshta international delivery<\/a>
–\u00a0<\/span>Direct Consolidation<\/a>
–\u00a0<\/span>Consolidation Plus<\/a>
– Consolidation Optimum<\/a>
–\u00a0<\/span>DPD to Europe<\/a><\/p>

\u200dTo automatically synchronize Etsy orders, you need to authorize your Etsy shop in the Western Bid client account. This procedure is performed only once and can be completed in two ways.<\/p>

First method: in the Western Bid account, click the user icon in the top-right corner and select “Etsy Authorization”:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\u200dSecond method: go to the menu item “My shipments” – “External product” and click the “Import from Etsy” button:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Next in the window that opened, in the “Import from Etsy” tab, click the “Authorize” button and indicate that you agree to the forwarding rules.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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After clicking the “Authorize” button – the Etsy shop login page will open.<\/p>\n

You need to enter the login and password for your store (which you want to link to the Western Bid system for synchronizing orders).<\/p>\n

Then a window with the terms of cooperation will appear, where you need to grant authorization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Next, if everything has been completed successfully, you will return to your Western Bid personal account and see a notification that the login was successful.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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After successful Etsy authorization, you can synchronize orders for the period you choose.<\/p>\n

\u200dTo do this, in the Western Bid account go to the menu item “My Shipments” – “External product” and click the “Import from Etsy” button.<\/p>\n

There in the “Loading from Etsy” tab you will be able to select a previously added Etsy shop (if there are several), and if there is only one added shop, it will be displayed automatically.<\/p>\n

\u200dChoose the period for which you need to add orders, and click the “Load” button.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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In the next window you will see a list of available orders, and you will be able to mark which ones you want to add to the Western Bid system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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After you have marked the required orders, you click the “Upload” button, and they will appear in your “External product” menu. For the next import of orders, you won’t need to authorize the store; you only need to enter the store name and select the period for which you want to add orders.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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For automatic loading of orders into the Western Bid system, after connecting the store – go to the menu item “Etsy authorization”.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Next, in the added store, check the “Automatic order download” option.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\u200dTo process orders, you can:<\/span><\/p>

– authorize your Etsy shop in the Western Bid system,
– synchronize your shop with the system\u00a0<\/span>KeyCRM<\/a>,
– <\/span>download in your Etsy shop\u00a0a CSV file with orders, and then upload it to the Western Bid dashboard.<\/span><\/p>

\u200dAlso through the KeyCRM system you can immediately create shipments, more details – here<\/a>.\u200d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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How to authorize multiple Etsy shops in your Western Bid account<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you have already authorized one store and want to add another, you need to click on the user icon in the top right of your Western Bid account, go to the “Etsy authorization” menu item, and on the page that opens click “Add new Etsy store”.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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After clicking the “Add new Etsy shop” button, the login page for the Etsy shop will open.<\/p>\n

\u200dYou need to enter the login and password for your shop (which you want to link to the Western Bid system for order synchronization).<\/p>\n

\u200dNext will be a window with the terms of cooperation, where you need to grant authorization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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How to download a CSV file from Etsy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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1. Open your store’s Shop Manager and click \u201cSettings\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2. Select \u201cOptions\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3. Go to the \u201cDownload Data\u201d tab and scroll to the \u201cOrders\u201d item.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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4. In the first drop-down list, select \u201cOrder Items\u201d.<\/p>\n

\u200dBelow, select the month for which you want to download the order information.<\/p>\n

\u200dClick \u201cDownload CSV\u201d. After clicking, you will receive an email to the email address linked to your Etsy shop with a link to the required file. Click the “Download Now” button and save this file.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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How to upload a CSV file from Etsy to the Western Bid account?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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1. In your Western Bid account, go to the tab \u201cMy Shipments\u201d – \u201cExternal product\u201d, and click the button \u201cImport from Etsy\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2. Click \u201cChoose file\u201d and select the prepared CSV file with orders from your Etsy shop.<\/p>\n

\u200dPlease indicate that you agree to Western Bid’s terms of service.<\/p>\n

\u200dClick \u201cUpload\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3. In the CSV file preview window, you can select multiple orders or all of them at once.<\/p>\n

\u200dIf, on Etsy, a single order contains multiple items, this will be shown in the “Quantity of items” column with the corresponding number and will be imported as separate transactions (one transaction per item).<\/p>\n

\u200dIf the order has already been shipped, you will see the shipping date in the corresponding “Shipping date” column.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Possible errors when downloading a file from Etsy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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1. The file to upload to your Western Bid account must be in English. If you have a translator enabled in your store or browser settings, you need to review the file and translate it into English.<\/p>\n

\u200d2. The index field is mandatory; after generating the file, check whether all transactions have an index specified. Please note, if the country does not have an index (Hong Kong or UAE), you should specify “00000”.<\/p>\n

\u200d3. Also the State field should be specified with the correct code; review the file, as there may be a city name.<\/p>\n

\u200dWhen uploading the import file to the Western Bid account, if there are errors the system will show which errors are in the file; please correct the file and try again.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Import CSV file into the Western Bid cabinet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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If you have a CSV file, you can upload it to your Western Bid account and immediately proceed to creating shipments, without filling in all the transaction fields manually.<\/p>\n

\u200dFor this you need:<\/p>\n

\u200d1. In your account, go to the “External product” menu item.<\/p>\n

\u200dHere you will need two buttons – “Import Data” and “CSV File Description”.<\/p>\n

\u200dIf you click on the “CSV File Description” you will be able to view which fields are required for a successful product import, restrictions, and also download a sample file.\u200d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2. After clicking the “Import data” button, a window will open in which you need to click “Choose file”, select the previously prepared file, and agree to the terms of cooperation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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3. If you have selected the file, indicated that you agree to the terms and clicked “Download” – a window will open in which the information from your file will be displayed.<\/p>\n

\u200dAll information should be displayed in the form of a table with the ability to assign a name to each column (example below).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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If after uploading the file, the table looks like the photo below, all information for each product is shown together in one cell. You need to re-upload the file, changing “CSV field delimiter” from semicolon “;” to just a comma “,”<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Methods of importing orders from Etsy into Western Bid<\/h2>
Method<\/th>How it works<\/th>When to choose<\/th><\/tr><\/thead>
Etsy shop authorization<\/td>Connect the shop once in the \u00abEtsy Authorization\u00bb menu, after which orders can be downloaded for the selected period, and auto-import can also be enabled.<\/td>If you have Etsy Payments and need regular automatic import of orders.<\/td><\/tr>
CSV from Etsy<\/td>Upload the CSV in Shop Manager \u2192 Settings \u2192 Options \u2192 Download Data \u2192 Orders, and then import this file into \u00abMy Shipments \u2192 External Product \u2192 Import from Etsy\u00bb<\/td>If you don’t have Etsy Payments or you want to import selectively.<\/td><\/tr>
Custom CSV Import<\/td>Create your own CSV according to Western Bid requirements (via \u00abCSV File Description\u00bb) and upload via \u00abData Import\u00bb in \u00abExternal Product\u00bb.<\/td>If your orders are not only from Etsy or you want a unified CSV for different marketplaces.<\/td><\/tr>
Via KeyCRM<\/td>Synchronize Etsy with KeyCRM, then in KeyCRM create shipments via Western Bid.<\/td>If you already work with KeyCRM and want to manage orders in the CRM.<\/td><\/tr><\/tbody><\/table><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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How to authorize your Etsy store in Western Bid<\/h2>\n
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  1. Log in to your Western Bid account, click the person icon in the top-right corner, and select “Etsy Authorization” (or go to “My Shipments \u2192 External Product” and click “Import from Etsy”).<\/li>\n
  2. In the “Upload from Etsy” tab, click “Authorization”, check the box agreeing to the transfer rules, and click “Authorize”.<\/li>\n
  3. In the Etsy login window, enter the login and password for the store you want to link, and confirm access for Western Bid.<\/li>\n
  4. After successful authorization, return to your Western Bid account and ensure that a message appears confirming the store has been connected successfully.<\/li>\n
  5. In the “Etsy Authorization” menu, if needed, select the “Automatic order download” option so that new orders appear automatically.<\/li>\n<\/ol>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    Common CSV errors and how to fix them<\/h2>\n
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    • The file must be in English: disable automatic translation in your browser and check that the CSV has no columns with translated headers.<\/li>\n
    • The index field (ZIP\/postal code) is mandatory; if the country has no postal codes (Hong Kong, UAE), enter “00000”.<\/li>\n
    • The “State” field must be filled with the correct state code, not the city name.<\/li>\n
    • If after import all information ended up in a single cell, you need to reload the file by changing the “CSV delimiter” from “;” to “,”.<\/li>\n
    • If an error occurs, the system will indicate which rows or fields have a problem \u2014 fix the CSV and try importing again.<\/li>\n<\/ul>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      How to import a custom CSV into ‘External product’<\/h2>\n
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      1. In the External Product section, click ‘CSV file description’ to view the list of mandatory fields, restrictions, and download a sample file.<\/li>\n
      2. Prepare the CSV according to the requirements (column names, address format, postal code, state, etc.).<\/li>\n
      3. Click ‘Import data’, choose the file, agree to the terms of cooperation, and click ‘Upload’.<\/li>\n
      4. In the preview window, assign the column names where needed, and ensure that the data is displayed correctly in tabular form, not as a single continuous line.<\/li>\n
      5. Confirm the import \u2014 the products will appear in ‘External product’ and will be ready to create shipments.<\/li>\n<\/ol>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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        Configure Etsy order import in Western Bid<\/h2>\n
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        1. Determine which method is most convenient for you: authorizing your Etsy shop, a CSV from Etsy, your own CSV, or integration via KeyCRM.<\/li>\n
        2. Connect your shop or prepare a CSV file and perform the import in \u201cMy Shipments \u2192 External item\u201d.<\/li>\n
        3. Create shipments with UPS, FedEx, Nova Poshta, Consolidation Plus\/Direct, or DPD for imported orders, using your Western Bid balance.<\/li>\n<\/ol>\n
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          If you encounter any difficulties during import<\/strong>, use the system tips or contact Western Bid support by phone, via a ticket, or online chat.<\/p>\n<\/blockquote>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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